In consideration of others and our professional time, we require 24 hours notice of cancellation for all services. A fee of 50% will be charged for late cancellations (less than 24hrs but more than 2hrs)  and 100% will be charged for cancellations  made less than 2 hrs before the scheduled appointment or No Show. If you arrive late for your appointment or don’t fill the necessary forms before your treatment, we will try our best to accommodate your full booking. However, if that’s not available, you will be billed for the full cost of the original booking.   If you wish to cancel or reschedule an appointment please call and speak directly to us.  Please note that we do not take cancellation requests through text message, email or voicemail.  

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To clarify, any changes in the appointment (rescheduling, moving to another day, change of duration or changes in the original start time of the appointment) within the 24 hours window will be subjected to this policy.